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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Mccarter

Jessica Mccarter

August 2, 2024

5  out of  5
rating by Jessica Mccarter
"Great staff. Easy to talk to. Knowledgeable and very helpful."
We responded:
"Jessica, Thank you for you 5 star review of our office! Thank you so much for being a great customer and part of our family! We appreciate you more then you know!"
Profile photo of Heather McDonald

Heather McDonald

July 25, 2024

5  out of  5
rating by Heather McDonald
"This office is great! Miriah is always helpful and has a friendly personality. She has been in the insurance business long enough that she really knows her stuff. If you are in need of insurance, I highly recommend that you visit Miriah Cline at State Farm."
We responded:
"Heather, Thank you so much for your 5 star review and mentioning Miriah! She is absolutely amazing and I don't know where our agency would be without her! We appreciate your business so much and we look forward to you being apart of our family for years to come! 😁"
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jake pina

July 24, 2024

5  out of  5
rating by jake pina
"Mr Benjamin provided excellent customer service and was extremely knowledgeable. He got me a lower rate on my car and home insurance and found a plan that was perfect for me. If your looking for someone that will provide you with the insurance you need and not just a sell I would highly recommend Ben Piña."
We responded:
"Jake, Thank you so much for your 5 star review and mentioning Ben! He is such a big part of our agency and he is an amazing person inside and out! Thank you so much for becoming part of our family and we appreciate your business so very much! 😁"
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isaac pina

July 24, 2024

5  out of  5
rating by isaac pina
"I am writing this review to express my immense gratitude and appreciation for my State Farm agent, Ben. In a world where customer service often falls short, Ben has consistently gone above and beyond to provide exceptional support and care. From the moment I first reached out to Ben, he made me feel like more than just a policy number. He took the time to understand my unique needs and concerns, ensuring that I felt confident and informed about the options available to me. His patience and thorough explanations made a complex process feel manageable and even straightforward. There was one instance, in particular, that stands out and truly exemplifies Ben’s dedication and professionalism. When I experienced a significant issue with my home, I was overwhelmed and unsure of the next steps. Ben was there for me, providing immediate assistance and guiding me through every stage of the claim process. His empathy and understanding during such a stressful time were incredibly comforting. Ben’s proactive approach is also commendable. He regularly checks in with me to review my policies and make sure they are still aligned with my needs. His genuine concern for my well-being and his willingness to make necessary adjustments reflect his commitment to providing the best possible service. It’s evident that he cares deeply about his clients and strives to build lasting relationships based on trust and reliability. Furthermore, Ben’s expertise and knowledge in the field are unparalleled. He stays up-to-date with the latest industry trends and information, which has been invaluable in helping me make informed decisions about my insurance needs. His recommendations are always well thought out and tailored to my specific situation, ensuring that I have the best coverage at the best value. In addition to his professional attributes, Ben possesses a warm and friendly demeanor that makes working with him an absolute pleasure. He is approachable, always willing to answer questions, and provides reassurance in times of uncertainty. His positive attitude and unwavering support have made a significant difference in my experience as a State Farm client. Ben’s dedication extends beyond the immediate scope of his job. He has been an advocate for me, helping to navigate complex situations and ensuring that my best interests are always represented. His integrity and ethical standards are evident in every interaction, and I feel fortunate to have him as my agent. In conclusion, I cannot thank Ben enough for his outstanding service and unwavering support. He has made a significant impact on my life, providing peace of mind and a sense of security that is truly invaluable. Ben exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for all that he has done for me. Thank you, Ben, for your exceptional service, your kindness, and your dedication. You are truly a remarkable agent and a wonderful person."
We responded:
"Isaac, I thank you from the bottom our my heart for your amazing review of our agency and Ben! He is an exceptional young man and has one of the biggest hearts around! Everything you mentioned is spot on and I'm blessed to not only call him an employee but he is also family! Thank you so much for supporting our agency and becoming part of our family! We appreciate you so very much! 😁"
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Kyle Hamby

June 25, 2024

5  out of  5
rating by Kyle Hamby
"Everyone super helpful kind and professional"
We responded:
"Kyle, Thank you for your 5 star review of our agency. We appreciate your business so very much and we are so thankful to have you as part of our family! "
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Marsha Kinslow

June 5, 2024

5  out of  5
rating by Marsha Kinslow
"I can not express how much i love this office. Not only are they my insurance provider,but the hazuda family is a part of my family. His staff is by far some of the absolute best in monroe county. They go above and beyond to make sure your insurance needs are met and any or all your questions are answered to the best if thier abilities. I highly recommend this office/ insurance company!! Like a good neighbor...state farm is there!!!!"
We responded:
"Marsha, Thank you so much for your 5 star review and all of the most amazing complements you gave us! We strive he at my agency to make everyone feel like family, because you are family to us! We thank you for supporting us and being amazing! Thank you!"
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Laura DaCosta

May 30, 2024

5  out of  5
rating by Laura DaCosta
"Thank you for everything. Have been with Statefarm for many years. Staff is so friendly. Thanks again"
We responded:
"Laura, Thank you so much for your 5 star review of our agency! We strive everyday to be friendly and accommodating! We are so thankful to have you part of our family and trusting us to insurance the things you hold dear. Thank you from the bottom of our hearts!"
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Kara S

May 11, 2024

5  out of  5
rating by Kara S
"Switched from Pamela Clark to Eric and he is already being more attentive and fixing issues I’ve been asking for help with for months."
We responded:
"Kara, Thank you so much for the 5 star review of my agency! We are so thankful to have you become part of our family and we look forward to helping you in anyway we can for many years to come! Thank you!"
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Cheryl Garrett

May 9, 2024

5  out of  5
rating by Cheryl Garrett
"Miriah Cline and Heather Ray are always super helpful and friendly! Highly recommend Eric Hazuda State Farm!"
We responded:
"Thank you Cheryl for choosing us to protect you and your family! You are family too us and we appreciate your support and business! "
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trampus hicks

May 3, 2024

5  out of  5
rating by trampus hicks
"Recently switched to State Farm .Heather Nikole Helton is amazing. She filed my claim for a busted windshield, scheduled a replacement for me. Fast friendly service."
We responded:
"Thank you so much for the 5 Star review! My team is my family and our goal is to treat you like family! We are a small Business and we appreciate your support and dedication to our agency!"
Profile photo of John Swatzell

John Swatzell

May 1, 2024

5  out of  5
rating by John Swatzell
"Just want to say Eric and his team have taken great care of me. I recently missed a payment notice and Heather notified me and took my payment by phone with no problem. I have been with this office over 30 years including the recent times with Eric’s team. They have done great for me. Many kudo’s to them."
We responded:
"Thank you so much John for the 5 star review! My team and I want to make sure you are taken care of and let you know first thing when issues arise! You are family to us, and we look forward to many more years of protecting you and you family! Thank you so much for your business!"
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Jennifer Tallent

March 21, 2024

5  out of  5
rating by Jennifer Tallent
"I am extremely impressed with the team at this insurance company. Their promptness and dedication are commendable. From the moment I walked in, I felt like a valued member of their family. I wholeheartedly recommend them for anyone seeking comprehensive insurance solutions."
We responded:
"Thank you so much for the 5 Star review Jenn! The work you and your team does at Restorations Pro is next level and helps our community in more ways then you know! We are proud support you like you support us and we can't thank you enough for all you do our community! We are all one big family and we are glad you are apart of that!"
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Daniel Martinez

December 18, 2023

5  out of  5
rating by Daniel Martinez
"Great guy! Transparent and really wants to help"
We responded:
"Thank you Daniel! You are a fantastic customer and a great friend! We appreciate you!"
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Crystal Russell

September 19, 2023

5  out of  5
rating by Crystal Russell
"I’ve used this agency for years and no one goes above and beyond for their customers more than Eric Hazuda State Farm!"
We responded:
"Crystal, I appreciate your feedback and and your 5 star review. We are truly blessed with the employees / family we have at our agency and for amazing families as yourselves. We hope to make you proud for many years to come! Thank you again for your friendship and loyalty!"
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Melissa Pagano

September 18, 2023

5  out of  5
rating by Melissa Pagano
"Best insurance company around! Everyone in this agency treats and protects you like you’re family."
We responded:
"Melissa, That is because you are family to us! All of our customers are our family and we strive to make it feel like this! We appreciate you and your family so much and we look forward to serving you for many years too come! Thank you again!"
Profile photo of Natasha Black

Natasha Black

September 17, 2023

5  out of  5
rating by Natasha Black
"Heather is AMAZING! She is always very helpful, fast response times, and always goes above and beyond!"
We responded:
"Natasha, Thank you so much for your 5 star review and mentioning Heather! She is so very amazing and a cornerstone of our office! We are so blessed to have her and we are so thankful that you trust us and her with the things you hold most dear in this world. We look forward to serving you for many years to come! Thank you again and we appreciate you so very much!"
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Mary Thurman

September 14, 2023

5  out of  5
rating by Mary Thurman
"They really help you out and try to do not only what’s best for you but what’s best for the clients and we truly appreciate them!"
We responded:
"Mary, All of my employees have such servant hearts and they strive to always do what is right for the customer and their family because you are family! We thank you for your loyalty and your kindness and look forward to having you as a part of our family for many years to come! Thank you again and we appreciate you!"
Profile photo of Jennifer Klingel

Jennifer Klingel

November 27, 2021

5  out of  5
rating by Jennifer Klingel
"They are great"
We responded:
"Jennifer, Thank you for your 5 star review of our business! We strive to make customers experience an interaction not just a transaction. Thank you again for being part of our family!"
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Jennifer Couch

July 22, 2021

5  out of  5
rating by Jennifer Couch
"Very caring!"
We responded:
"Jennifer, Thank you so much for your 5 star review of my agency! We care deeply about every single customer we serve. When you are insured with my agency you become part of our family and you are treated like family. Your business means the world to me, my employees, and my family!"
Profile photo of Mary Williams

Mary Williams

July 14, 2021

5  out of  5
rating by Mary Williams
"Nice employees"
We responded:
"Mary, Thank you for your 5 star review of my agency and my employees! We pride ourselves on kindness and going the extra mile for our customers. Your happiness and your accounts are our top priority day in and day out. Thank you for choosing my agency for your insurance needs as it means the world to me, my employees, and my family!"
Profile photo of Kelly Carpenter

Kelly Carpenter

July 1, 2021

5  out of  5
rating by Kelly Carpenter
"I seen Heather ARP for all of my insurance needs couldn't have been pleased anymore she rocks..!"
We responded:
"Kelly, Thank you for the 5 star review of our business and Heather! She is amazing and such a huge part of my business! Her care for our customers and your accounts are her top priority! Thank you so much for choosing us as your insurance agency, you business means the world to me, my employees, and my family!"
Profile photo of Amanda Johnson

Amanda Johnson

March 17, 2021

5  out of  5
rating by Amanda Johnson
"Eric Hazuda State Farm is the most friendly, family oriented insurance company i have ever dealt with. They always make sure we are well taken care of and they are always willing to explain every detail!! Heather has been extremely helpful and will help guide you in the right direction. I highly recommend Eric Hazuda State Farm."
We responded:
"Amanda, Thank you so much for the 5 star review! You are family to us and we appreciate your business so much. It's customers like you and your family that make it so enjoyable to come to work everyday. Thank you again and we look forward to guiding your family for many years to come!"
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Christina

January 4, 2021

5  out of  5
rating by Christina
"There a great INS to have my car broke down UN Sweetwater n they got me a tow to where I live now and Didnt charge me nothing there a real blessing to have"
We responded:
"Christina, Thank you for the 5 star review! It is amazing that you think we are a blessing to you because in fact you are a blessing to us! Being a family owned business is not easy and having customers like you is what drives us to be better. Thank you so much for your business and I look forward to insuring you and your family forever and always!"
Profile photo of BJ Bourg

BJ Bourg

December 16, 2020

5  out of  5
rating by BJ Bourg
"Back in September, I was in the process of buying a home in Monroe County and was scrambling to find insurance. I began going down a list of insurance companies and was getting nowhere until I found Heather. She went right to work and I had a policy almost immediately. About a month later, I needed a policy for my UTV, so I went back to Heather. Again, she got me a policy immediately. In all of my dealings with Heather, she was professional, friendly, and knowledgeable, and she responded immediately to all of my questions. Heather was the first person I met from Monroe County and she made me feel right at home in TN. If everyone in this area is like Heather, it will be a great place to live. Nowadays when my wife and I hear the "Jake...from State Farm" commercial, we say, "It's Heather...from State Farm." She is truly a gift to her agency."
We responded:
"BJ, Thank you for your 5 star review and recommendation of Heather! It was amazing to hear your story and this really means a lot to me and my agency. Me, Heather, and the rest of my staff hold great customer service as our number one priority. Making our exchanges with our clients interactions instead of transactions is paramount. We want you to feel like family, because you are family! Thank you again for the kind words and we look forward to assisting you and your family with your every need for many years to come!"
Profile photo of Virginia Evans

Virginia Evans

December 6, 2020

5  out of  5
rating by Virginia Evans
"The staff is so very nice and helpful. They make sure all your questions are answered."
We responded:
"Virginia, Thank you for the 5 star review and the compliments you gave my office. Our number one goals is having satisfied customers and making sure we take care of their every need. Thank you for been our customer and we look forward to having you and your family as customers for years to come."